Careers / Client services
Client Partner
London
Full time
£60k to £75k
Apply for this role
Share role
About the role
We are looking for a Client Partner to look after a group of our largest clients, from onboarding to renewal.
You will work alongside Aisha Malik and our channel leads to keep every account focused on the numbers that matter.
What you will do
Lead onboarding for new clients.
Run quarterly reviews with client leadership teams.
Keep each account plan to three clear priorities.
Raise problems early and lead the conversation about them.
Spot chances to grow accounts in a way that helps the client.
What you will bring
Five or more years in client services at an agency.
Experience with performance marketing clients.
Calm, direct communication with senior stakeholders.
Comfort reading and explaining marketing data.
Nice to have
B2B SaaS or ecommerce clients.
Commercial negotiation experience.
A second European language.
What you get
10% profit share
30 days holiday
Four day weeks in August
£2,000 learning budget
Private health cover
8 weeks work from anywhere
Hiring process
01
Apply
CV and one line on why Tidemark.
02
Intro call
30 minutes with Aisha.
03
Practical task
A real client problem, paid at £200.
04
Meet the team
Lunch with the team, in person or on a call.
Role summary
Team
Client services
Location
London, 3 days in office
Type
Full time, permanent
Salary
£60k to £75k plus profit share
Reports to
Aisha Malik
Start date
January 2027
Apply for this role
Your hiring manager
Aisha Malik
Client Partner
“Clients should always know what we are doing and why. You will be the person who makes sure they do.”
Share this role
